BookDetoxRetreats is part of Tripaneer B.V., a private company with limited liability established and existing under the laws of the Netherlands, having its registered office in (1017 AZ) Amsterdam, the Netherlands, at Singel 542, registered with the Chamber of Commerce in The Hague, The Netherlands under 61843962). We also operate a number of other websites as part of Tripaneer. These different websites have in common that they can be used to find, compare, and book travel experiences anywhere in the world.
The annotation on the right contains a short explanation but is not legally binding.
In other words: "After you’ve chosen a trip, made a reservation for this trip and entered all of your correct personal data, you will engage in a contract with the actual organizer of the trip. Tripaneer can in no way be held responsible if issues (however unlikely) arise between you and the trip organizer, but we will help you in resolving the issue. Also, you cannot use our platform in any inappropriate way, so no spreading viruses, hacking or spamming etc."
In other words: "The use of our platform is free of charge. Please be aware that specific payment terms of the organizers apply to payment of the trips."
In other words: "Please respect our intellectual property rights and the rights of the trip organizers. We do the same with the content you upload; your content will preserve whatever copyright and other IP rights it had when uploading to our platform. "
In other words: "We take your privacy very seriously. We only gather (personal) data for the purpose of providing you the service you need. We take appropriate measures to safeguard your personal data. After making a reservation the trip organizer is responsible for handling of your personal information.
In other words: "In the unlikely event of something going really wrong while using our services, we cannot be held liable to pay damages of over EUR 250, except in the unthinkable event of us causing a problem intentionally or acted recklessly."
In other words: "Even though the Organizers have their own terms and conditions, we are there to help you in case any issues arise, in particular if an Organizer does not stick to his own cancellation policy or if the duration of your stay is different than what the Organizer promised. We will only provide this assistance to you if you act in conformity with these terms and do not harm the rights of us and others."
In other words: "In case someone uploads content that harms your (privacy) rights or the rights of others, you can notify us of this content and we may remove or block access to that content."
In other words: "We are bound by Dutch law and therefore any issues that may arise will be brought before the court of Amsterdam."
Last modified: 11 January 2017
Tripaneer takes your privacy very seriously and treats all your personal information with great care. In order to guarantee your privacy, Tripaneer always acts in accordance with the Dutch Data Protection Act.
This document sets out Tripaneer’s Privacy Statement. It is recommended that you read this Privacy Statement carefully. The capitalized words are defined in this Privacy Statement and in the User Terms.
1. Who is Tripaneer?
Tripaneer B.V. is a company with limited liability, having its registered office in Amsterdam and place of business in having its registered office in (1017 AZ) Amsterdam, the Netherlands, at Singel 542 office 3B-O. The manner in which your personal data are used has been reported to the Dutch Data Protection Authority.
Tripaneer has developed a platform (“Platform”) available through its website(s) (“Website”), which enables you to find, compare and book theme vacations anywhere in the world.
2. What information does Tripaneer collect and process?
In order to use the Platform for the purpose of booking a vacation, you are required to enter certain information about yourself. The following information is obligatory:
Your booking details are not visible to third parties, except for your first and last names, which are visible to the Organizer.
By using the Platform in order to write a review you can make certain information available about yourself, such as your name, photo, place of residence, travel experience and other “about you-information” (“Content”). This information could include personal data. Once the Content is submitted, this is visible for other Users and Organizers on the Website.
By taking surveys you submit information about yourself, such as your vacation habits. In submitting this information you can also provide us with so called sensitive personal data, such as information about your health. We will use this information only if you have given your explicit consent, by clicking the submitting button.
In order to handle your payment Tripaneer offers you multiple payment options, such as credit cards and bank transfer methods. The available payment methods may vary from time to time.
The Website may contain hyperlinks which take you to the website or application of a third party, such as social media sites. Tripaneer has no authority over the services and/or websites of third parties to which is linked. It therefore may be the case that for the use of those services and/or websites of third parties another privacy statement is applicable. This Privacy Statement is exclusively applicable to the personal data that is obtained through the Platform of Tripaneer. Tripaneer does not accept any responsibility or liability for the (use and/or content of the) services and/or websites of third parties.
Automatically generated data
Tripaneer requires certain information in order for the Platform to work as optimally as possible (for example, to display Content correctly and to keep the Platform secure). That is why Tripaneer automatically collects generated data about your use of the Platform. This information consists of your IP address (an unique number, which makes it possible to recognize your device) and your location.
In so far as Tripaneer uses this information, the data is not connected to your name or other personal data.
When using the Platform, various cookies are saved on your computer and/or mobile device and/or tablet (“Peripherals”), which can then be accessed. Cookies are small pieces of information (in the form of text) that a server sends to the browser (such as Internet Explorer or Firefox) with the intention that the browser sends this information back to the server the next time a user makes use of the Platform. Cookies of Tripaneer cannot damage your Peripherals or the files saved on it.
First party cookies
When you use the Platform, first party cookies are saved on your Peripherals. First party cookies are made by or for Tripaneer and are stored on your Peripherals by Tripaneer and only Tripaneer has access to these cookies. Such cookies are used by Tripaneer in order to enhance your Platform experience, for example, to remember your login information and your language settings.
You can configure your browser so that you do not receive any cookies the next time you use the Platform. However, it is possible that you will no longer be able to make full use of the Platform.
4. For what purposes will Tripaneer use information about you?
Tripaneer may use your personal information for the following purposes:
Tripaneer wishes to inform you on the developments of its Platform. Therefore, if there is a change or an update to the Platform, Tripaneer will inform you thereof. Also Tripaneer will inform you on its promotions and other news. If you do not wish to receive emails of Tripaneer, you can opt-out in every email that Tripaneer sends you.
Use by third parties
Tripaneer will not provide your personal data to third parties for commercial purposes, unless you have given your explicit consent to do so. Tripaneer will only provide your personal data to third parties if it is obliged to do so on account of national or international laws, case law and/or regulations, if Tripaneer considers it necessary to do so in defense of its own rights, if this is necessary for (the improvement of) providing the Platform to you or if you have given your informed and specific consent to do so.
5. How does Tripaneer protect your personal information?
Tripaneer takes appropriate technical and organizational measures to protect your (personal) information against loss or any form of unlawful use.
6. Viewing, changing and deleting your data
If you wish to know what information Tripaneer has collected about you, then you can send a request for information on your personal data to: [email protected] Tripaneer will respond to your request as soon as possible, but in any case within 4 weeks.
If you then wish Tripaneer to modify or delete your personal data, you may send another request thereto. Tripaneer shall respond within 4 weeks to such a request. If Tripaneer decides to deny your request, it shall inform you on the grounds of this decision.
Tripaneer will retain your personal data as long as needed to provide the Platform to you, to resolve disputes, enforce agreements or comply with any legal obligations.
7. Can this Privacy Statement be changed?
It is possible for the Privacy Statement to be amended in the future. That would then be mentioned on this page www.tripaneer.com, so it is recommended to regularly have a look at this page.
If you have any questions, please do not hesitate to contact us via [email protected].
Last modified: 5 May 2017
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